Makeup By Mary LLC - Cleveland Beauty Studio

    Client Resources

    Everything you need to prepare for your appointment, understand studio policies, and feel confident before booking.

    Studio Policies

    Please review these studio policies before your visit so your appointment stays smooth and stress-free.

    Late Policy

    • Please arrive on time.
    • A 12-minute grace period applies.
    • Appointments may be canceled after a 12-minute delay depending on the schedule.
    • If you are running late, text Mary as soon as possible at 216-258-4923.
    • Missed appointments without notice result in forfeited payment.

    Cancellation / Reschedule Policy

    • Appointment payments are non-refundable.
    • Clients may reschedule once with at least 24 hours’ notice.
    • No-shows or late reschedules result in payment forfeiture.
    • If your reschedule link is not working or the issue is complicated, use the chat widget, text, or phone for help.

    Guest and Child Policy

    • Clients should come alone unless the other person is also receiving a service.
    • Children under age 10 are not permitted unless pre-approved.
    • If a child under 10 is brought with approval, a $25 inconvenience fee applies.

    Arrival Policy

    • Please text Mary when you arrive.
    • If you arrive early, wait in the first-floor lobby or in your car until your appointment time.
    • Please do not come into the studio early.
    • Arrive with a clean, makeup-free face if your service involves the face.

    Men’s Services

    • Men may book services.
    • Men may book services. Men’s intimate waxing is approval-only before booking. Approval may be met through one approved option, such as valid ID, referral from a current client, already being a current waxing client, or bringing a female chaperone. Do not book men’s intimate waxing without approval.

    Arrival & Directions

    Makeup By Mary LLC is located inside the Lakeview Enterprise Campus Building.

    Address:

    26300 Euclid Ave
    Suite 429
    Euclid, OH 44132
    4th Floor

    Building Entrances

    You may enter through the 26300 or 26250 entrance. Both lead to the 4th floor.

    If entering through 26250 Euclid Ave:

    • Take the elevator to the 4th floor.
    • Turn right.
    • Walk all the way to the end of the hallway.
    • Open the brown door.
    • Suite 429 will be the first door on the left.

    If entering through 26300 Euclid Ave:

    • Take the elevator to the 4th floor.
    • Turn left.
    • Walk all the way to the end of the hallway.
    • Open the brown door.
    • Suite 429 will be the last door on the right.

    Building Orientation:

    • From the front of the building, 26250 is on the right and 26300 is on the left.
    • From the back of the building, 26250 is on the left and 26300 is on the right.

    Arrival Reminder:

    If you arrive early, wait in the first-floor lobby or in your car until your appointment time. At your appointment time, text Mary when you arrive.

    Ombré Powder Brows Prep

    These prep notes help reduce bleeding, bruising, irritation, and poor pigment retention.

    • Avoid alcohol, caffeine, and blood-thinning medication for 24 hours before your appointment.
    • Avoid retinoids, vitamin A, vitamin C, and exfoliating products for 1 week before your appointment.
    • Stay out of the sun and tanning beds for 5 days before your appointment.
    • Arrive with clean skin and no makeup on the brow area.

    Do not book Ombré Powder Brows if you:

    • Are pregnant or nursing
    • Are undergoing chemotherapy or radiation without doctor clearance
    • Have active skin infections such as cold sores or impetigo
    • Have uncontrolled autoimmune disorders
    • Have a history of keloid or hypertrophic scarring

    Ombré Powder Brows Aftercare Basics

    Your brows will go through normal healing stages. Follow aftercare carefully for the best healed result.

    • Keep brows dry for the first 24 hours.
    • After 24 hours, clean gently using a damp cotton pad. Do not use soap directly on the brows.
    • Apply aftercare ointment as directed. Do not apply anything greasy or heavy.
    • Avoid sun, sweating, swimming, saunas, and steam rooms for 14 days.
    • Do not pick, rub, scratch, or peel scabs or flakes.
    • Avoid makeup directly on the brows until fully healed, usually 10 to 14 days.

    Healing Stages:

    • Days 1 to 2: Brows may look bold and defined.
    • Days 3 to 7: Flaking and lightening can happen.
    • Days 8 to 14: The softer, more natural healed finish begins to appear.

    Touch-Up Timing:

    • The second session is usually done 6 to 8 weeks later.
    • The second session should be booked within 12 weeks of the first appointment to avoid an overdue fee.

    Waxing Prep

    A little prep helps reduce irritation, bumps, and skin lifting.

    • Hair should be at least 1/4 inch long, about the size of a grain of rice.
    • Avoid retinols, AHAs, BHAs, and glycolic acid for 5 to 7 days before waxing.
    • Do not exfoliate on the day of your appointment.
    • Avoid lotions, oils, and heavy skincare on the day of service.
    • Arrive makeup-free if the waxing service involves the face.
    • Let Mary know about sensitive skin, skin medications, medical conditions, or past waxing reactions.
    • Do not wax over broken, sunburned, freshly exfoliated, or visibly irritated skin.

    After Waxing:

    • Avoid touching the freshly waxed area for 24 hours.
    • Avoid oils or makeup on freshly waxed skin if possible.
    • If you bring makeup brushes after waxing, make sure they are clean.
    • Use gentle skincare while the skin settles.

    Facial Prep

    Facial prep helps your skin get the most from your appointment.

    • Avoid harsh scrubs or chemical peels for 5 to 7 days before your facial.
    • Avoid tanning or heavy sun exposure for 5 days before and after your facial.
    • Wear comfortable clothing, especially for facial services that may include massage or décolleté work.
    • Let Mary know about medications, allergies, sensitivities, or recent flare-ups.
    • If you wear lash extensions, wait 24 hours after lash services before booking a facial that may affect lash glue.
    • Arrive makeup-free for best results.

    Makeup & Tint Prep

    For makeup services or tint-only services, arrive with clean skin and no makeup on the area being serviced.

    If you are not booking a brow shaping service with your makeup or tint appointment:

    • Arrive with brows freshly tweezed or trimmed.
    • Lightly exfoliate if appropriate for your skin.
    • Arrive makeup-free around the brow area.

    Checkout Payment Options

    Flexible payment options may be available directly at checkout. Depending on the service and checkout eligibility, you may see options such as pay in full, deposit, Afterpay, Klarna, Affirm, PayPal, or PayPal Pay Later.

    Select the option you prefer at checkout and follow the provider prompts. Payment provider approval, terms, fees, and payment schedules are handled by the provider.

    Travel Makeup Appointments

    Travel appointments are available for makeup services only.

    Travel Pricing:

    • For two people at the same location, the base travel and setup fee starts at $75 within 20 miles or 30 minutes of Mary’s base location.
    • For one person, the base travel and setup fee starts at $90.
    • If the location is farther than the included area, the additional fee is $2 per mile round trip after that.

    Clients should submit a Bridal Inquiry with their request, address, date, time, and number of people for an exact quote.

    Booking Help

    Appointments must be booked in advance. You can book online or get help through the chat widget, text, or phone. Walk-ins are not accepted.

    If you are not sure what to book, use the chat widget for help choosing a service.